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Data Management

Organizing and leveraging class, application and student data

31 articles
FAQs about Schemas and FieldsFind quick answers to the most common queries about Schemas and Fields
FAQs about Imports, Lists and SegmentsFind quick answers to the most common queries about Imports, Lists and Segments
Segments: how to build a list of profilesLearn how to build lists of customers that fit specific criteria to probe and export relevant data or send targeted campaigns
Profile management

Profile's data is the business core, store it. Track it, store it and use it wisely


Quick start - ProfilesGet quickly started with understanding people and how to help them progress with Profiles
How to create a profile and what's the difference between a profile and an active userLearn how to use the "Create a profile" feature and what's the difference between a profile and an active user
Profile tagsLearn how to assign tags to your profiles to assort them into logical groups
Archive old email addressesLearn how to archive email addresses so that the associated messages are preserved in the event of the former's replacement
TasksLearn how to assign tasks to teammates and see the tasks that have been assigned to you
Class journeysLearn where to record the particulars of a candidate's affiliation with a class
Last engaged
Capture notes and meaningful interactions with your candidatesLearn how to record and keep track of key interactions with leads, applicants, students and alumni
Duplicate profilesWhy duplicate profiles occur
How to merge profilesLearn how to merge duplicate profiles into a single one
Profile latest activityCapture the communication history of a candidate and understand their interactions with the profile latest activity
What's the difference between source method and category?Track where your prospects, applicants or students come from to ensure successful marketing initiatives.
How to Track profile source through custom categoriesCapture the source of your profiles to work out where your best leads are coming from and improve your lead acquisition costs and efforts