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FAQs about Data management
FAQs about Data management

Find quick answers to the most common queries about Data management

Pedro Silva avatar
Written by Pedro Silva
Updated over 3 months ago

1. Can I change the order of sections in a schema?

Only Full Fabric staff users can change the order of sections, please contact

our support team to request this intervention.

2. Can I move a field from one section to another in the schema?

Schema fields can only be moved within the same section. If you added the field to the wrong section, please delete it and add it to the correct section.

3. Do 'Number' fields allow me to collect phone numbers with country codes?

The 'Number' field only supports numerical characters and not special characters like '+', therefore isn't ideal to collect phone numbers with country codes.

4. What's the best way to collect phone numbers with country codes?

Add a 'single line text' field into the schema to serve as phone number (since it allows special characters like '+'). In the instructions section, let users know they should include the country code when entering their phone number.

5. In segments can I combine multiple rules with AND/OR?

No, when there's multiple rules they can only be combined either with AND or with OR in the same segment

6. If I delete an option from a dropdown field, will that cause data loss?

No, deleting and adding options in a dropdown field doesn't cause data loss. Data loss only occurs if the field itself is deleted

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