Ever wondered what your profile’s been up to behind the scenes? 🎥
The Latest Activity section is like your profile’s personal gossip column — a running timeline of everything that’s happened, when it happened, and who made it happen. From emails sent, lifecycle statuses updated, forms submitted, class journeys added, to applications submitted and more — it’s all logged right here, neatly and chronologically 🎞️
Think of it as a backstage pass to the life of a profile. Whether you’re tracking changes, double-checking what was done, or simply curious about what’s been going on, this is your go-to thread. No need to piece things together like a detective — the full storyline is already here, minus the dramatic plot twists (well, most of the time...) 🍿
What can be seen in the latest activity?
The latest activity tab on a profile captures the full journey of a candidate and provides you with a timeline where you can:
Add notes about a candidate and their journey e.g. a meeting/ phone call that staff had with a candidate
See all of the actions taken by candidates themselves including:
Submitting a form
Registering to an event
Starting/submitting an application form
Staff and automated updates to the profile including:
Updates to their lifecycle status
Emails sent to the profile
Information on the profile's offers, payment plans and transcripts
And much more
Touchpoints
For capturing important interactions with a candidate such as a back-and-forth interaction with a candidate such as a meeting there is the possibility to mark a latest activity note as a touchpoint. Please read the following article for more information on touchpoints.
Adding additional types of latest activity notes
By default in your Full Fabric instance there is a default set of latest activity note types, but if you would like to add additional types of latest activity notes to capture interactions that are important for your institution you can add additional types. If you would like to manage this then please contact Full Fabric support to enable this permission for the relevant staff roles of your institution.
To manage your latest activity types please visit General settings - Profiles - Latest activity. From here you can add additional types, rename them and delete types.
Please note that:
If you rename a latest activity type then it will update all existing notes of that type - if you want to preserve the name of existing notes then you should create a new type instead.
It is not possible to delete a latest activity type if it already has notes created for that type - please contact Full Fabric support if you would like to do so.
The new note types that you add here will then appear when you go to add a note for a profile's latest activity.