Skip to main content
Last engaged
Jim Evans avatar
Written by Jim Evans
Updated over 2 months ago

"Last engaged" - recently renamed from "Last seen" - captures the last time that a candidate engaged with your communications or your Full Fabric portal.

Engagements currently include:

  • Any time a profile accesses a Full Fabric portal page/landing page, e.g. login/sign up, form, event, portal page, application form etc.

  • Any time a profile confirms/executes an action on that page: starts/submits an application template, submits a form, registers for an event.

  • When profiles open an email or click a link in an email (Campaign emails, 1on1 emails, automated workflows that have the action 'send email to profile').

  • When a profile latest activity story is marked as a touchpoint by the staff.

The "Last engaged at" time can be seen in the profile summary, added as a column to lists and filtered by in segments, providing you with information on which profiles have recently engaged and those which have not. Allowing you to market to profiles which have not engaged recently and nurture them back towards further engagement.

Did this answer your question?