Are you new to FULL FABRIC? It’s a brand new world and you might be feeling a little disorientated. Haven’t we all been there! But to combine two adages: start from the beginning, and start slow! When it comes to matters of access, this article has got you covered! 😌
❗️ NOTE: Since the admissions lifecycle encompasses people in a variety of roles – prospects, applicants, students and alumni –, there's no one name for their particular type of account. Here and elsewhere, you may find "prospect account", "candidate account", "applicant account" and "non-staff account" used interchangeably.
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How to sign up/in as an applicant, student or alumnus (and why)
If you're a staff user assisting people with using FULL FABRIC, it's essential that you're well acquainted with the sign-up and sign-in processes. Why? Because login issues are among the most common questions of concern to applicants and the likes – and yet fairly easy to resolve once you get the hang of them –, and also because, if you’re a power user, there's much to benefit from having a test user to view the portal from the perspective of a candidate, student or alumnus. 👨🎓
There are currently three ways to sign up or sign in: through a manual form, through the authentication via application method and via LinkedIn. Below we'll walk you through them.
By the way, sessions expire after 12 hours by default, so you'll need to log in again whenever that happens.
USING ACCESS FORMS
— How to sign up through a manual sign-up form
Sign-up forms are a staple of the World Wide Web, so this is the traditional process of creating an account! 😉
1) Go to the login page and click Create an account
2) Insert your details: First name, Last name, E-mail address and Password (which must be eight characters long and contain at least one letter, one symbol and one digit) and tap Sign up
4) Define your marketing preferences and press Continue
Congrats! You're now free to explore FULL FABRIC in the capacity of a prospect! 😃 Having said that, two actions will initially be vetoed: submitting applications and accessing your account settings. That's because, for security reasons, they require that you verify your email address. More information here.
— Signing in through a manual sign-in form
Another classic that needs no introduction!
1) Once in the login page, input the E-mail address and Password you registered with
2) Click Log in
Off you go! 😄
USING THE AUTHENTICATION VIA APPLICATION METHOD
— Signing up through the authentication via application method
The purpose of the authentication via application method is to give users immediate access to a given application without having to set a password. The process was explicitly designed to remove any impediments between a would-be applicant and the object of their interest, thus stimulating the growth of started applications. 🚀 This feature is not enabled by default, so please contact us if you'd like to have it.
Upon the feature being enabled, a new field is added to the Details tab of every application template: Application form link:
As the name suggests, it contains a direct URL to the respective template, which is the key to granting applicants unobstructed access to it. Accordingly, you may share the URL wherever you want in order to promote it: your school's official website, a one-to-one email, a portal page and so on. 📣
To sign-up via the authentication via application method, do as follows:
1) Hit the application URL
2) Enter your Email address and press Continue to application
4) Lastly, cycle through the steps of the application tutorial by tapping NEXT
Once you're done, you'll be able to start filling the application! 😃 However, you won't be able to submit it (nor access your account settings, for that matter). As the first step in the application tutorial mentioned (as well as the warning at the top of the page), you need to verify your email for that. More information here.
— Signing in through the authentication via application method
Since no password is defined when authenticating via an application, there are two alternative ways to log in:
One is through the verification link that's sent to your email during registration, which has the added advantage of simultaneously verifying your email, but the disadvantage of only being valid for 24 hours:
The other is by reusing the application form link and reentering the Email address you originally registered with:
The system will promptly recognize it and dispatch an authentication link:
Simply click it to log in:
USING THIRD-PARTY SERVICES
— Signing up via LinkedIn
At the moment, authenticating via a third-party is only possible using one's LinkedIn credentials. All in all, it's a much faster and comfortable way to register, even because your email address is automatically verified – but unless you are a LinkedIn partner, the benefits end there, as you won't be able to migrate your academic and professional data from LinkedIn to FULL FABRIC. If your school doesn't currently integrate with LinkedIn but that's something you're interested in, drop us a line.
To sign up via LinkedIn:
1) Either on the sign-up or sign-in page (works for both), click the LinkedIn button at the bottom
2) Log into your LinkedIn account (if you haven't already)
3) Click Allow to authorise the action of linking the accounts, after which you'll be redirected back to FULL FABRIC
4) Review your First name, Last name and Email as transferred from LinkedIn, which you may edit as pleased, and press Create new account
6) Define your marketing preferences and press Continue
Congrats, you're finished! 🎉
— Signing in via LinkedIn
1) Once on the login page, click the LinkedIn button
2) There's no second step – it' that easy! 😆
— Is it possible to sign in with LinkedIn after a manual register?
If you originally signed up through a form, yes, but you need to link your existing FULL FABRIC profile to your LinkedIn account. To do so:
1) Once in the login page, click the LinkedIn button
2) Log into your LinkedIn account (if you haven't already), after which you'll be redirected back to FULL FABRIC
3) Scroll down to or link an existing account, introduce the E-mail address and the Password you originally chose for your FULL FABRIC profile and hit the button Link existing account
Finito! The beauty of this is that henceforth you can sign in both traditionally and via LinkedIn! 🤩
How to verify your email address
For the protection of your data, you're required to verify your email address and thereby confirm your identity before you can submit any application or access the settings of your account. 🔒 You're automatically verified when signing up via LinkedIn, but manual means of registering – those being sign-up forms and registering via an application –, likewise entail manual authentication. The verification email is automatically dispatched when you sign up (although it may take a few minutes to arrive).
For as long as you use FULL FABRIC without verifying your email, two reminders will be on permanent display:
One at the bottom left-hand corner of the Student Hub, which expands to provide more information when you click on it:
And one at the top of the application templates:
As you can see, both have options to resend the verification email, since the token is only valid for 24 hours. The reminders immediately disappear upon the account being verified.
With digital fraud on the rise, cybersecurity is increasingly crucial to safeguard user data and maintain trust. As a result, your school has the option of enabling two-factor authentication – get in touch with us if you're interested. Two-factor authentication (sometimes shortened to 2FA) is a two-step process that requires two proofs of identity – your password and a verification code sent by SMS –, before access to the portal is granted, therefore adding an extra layer of security. Everyone can use it, from prospects to staff users, but it's never mandatory. In other words, upon 2FA being enabled for the school, it's up to users to enable it for themselves as an individual choice. Two-factor authentication is not compatible with signing in via Linked or through the authentication via application methods.
This is how you can activate 2FA for your account:
1) Click your name and then Settings (or Profile Settings, as appears to staff) in the bottom left-hand corner
2) Jump to the tab Authentication
3) Insert your contact (with the country code included) in the field Two factor authentication phone number
4) Tick the box Two factor authentication, which will trigger the success message Two factor authentication details updated successfully
Then, the next and all subsequent times you log in:
1) Insert your details and press Log in as usual
2) Check your smartphone for a text with the verification code
3) Reproduce the verification code under Two Factor Authentication Token and click Log in securely
How else can an applicant profile be created?
Staff members have the ability to create profiles by doing imports (for instance, when importing leads) or by using the Create a profile tool. The latter is available by clicking the plus icon on the upper right-hand corner of the platform and following the onscreen instructions:
Applicants can also create profiles as a side effect of submitting a form (such as a brochure request) or an event registration. 🎪
In any case, those are not to be confused with actually joining FULL FABRIC, as no login credentials are defined in the course of the aforementioned processes. Consequently, an account must be created as if no profile existed, which means going to the sign-up page and registering via LinkedIn, through a sign-up form or through the application via authentication method. So long as the email addresses are a match, the system will recognise them and link the user to their existing profile instead of creating a new one. If you're still confused about the difference between a profile and an active user, read this article.
Meanwhile, if a different email address is used, this will lead to a duplicate account, which is a major no-no! ☠️ If you detect duplicate profiles (or just want to know more about them), please refer to this article.
How to sign up/in as staff
Unlike with applicants, students and alumni, who get to autonomously create their own accounts, the way staff users work is that they're created anew by our Support team or by a staff super-user: someone from staff who's been entrusted with the special permission to manage all staff accounts alongside us. To be more specific, the process is always that FULL FABRIC or said super-user create the new user in a dedicated area and then send him or her an invitation to join the platform.
Hence, you have two possible paths: either discover who the super-user is and solicit their help, or write to our Support team with the following data: first name, last name, email address and team (for example: Admissions, IT, Management, Marketing and so on). In turn, you can expect an email invitation with an activation link that’s valid for 48 hours. Once you activate your account, log in described here to be presented with the staff view. 💁♀️
About teams, they're the set of permissions that a group of users should be granted as dictated by their positions in order to successfully perform their job-related duties, while not having access to unnecessary or even confidential resources. 🤫 By telling us what team you belong to, we’ll be able to figure out the appropriate equivalent within the portal. You can read about that here.
A common mistake is to create a regular prospect account in the absence of a staff one under the assumption that it can be upgraded. We totally understand the excitement of getting one's feet wet, but it's not possible to elevate a prospect to staff. 😟 Consequently, we’ll have to delete the prospect account to make space for the staff one (since the portal doesn't allow for duplicate e-mails), or just change the prospect email address to another of your choosing (if you want to keep the non-staff account as a test user).
Alternatively, if you're the super-user at your school but don't know how to proceed to create a new staff account, this article is for you.
As with candidate accounts, sessions expire after 12 hours by default.
You have reached the end of this article. Thanks for reading! 🤓 If you have any questions or comments on the topic at hand, or if you enjoy reads like this and have article requests, let us know. Also, please leave a rating below. Your feedback is highly appreciated! 💖
PUBLISHED: January 7, 2019
LAST UPDATED: February 5, 2021 at 7:38 p.m.