Are you new to Full Fabric? It’s a brand new world and you might be feeling a little disorientated. Haven’t we all been there! But to combine two adages: start from the beginning, and start slow! When it comes to matters of access, this article has got you covered! 😌

❗️NOTE: Since the admissions lifecycle encompasses people in a variety of roles – prospects, applicants, students, and alumni –, there's no unique name for their particular type of account. Here and elsewhere, you may find "prospect account", "candidate account", "applicant account" and "non-staff account" used interchangeably.

If you're a staff user assisting people with using Full Fabric, it's essential that you're well acquainted with the sign-up and sign-in processes. Why? Because login issues are among the most common questions of concern to applicants and the likes – and yet fairly easy to resolve once you get the hang of them –, and also because, if you’re a power user, there's much to benefit from having a test user to view the portal from the perspective of a candidate, student or alumnus.
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There are currently three ways to sign up or sign in: through a manual form, through the authentication via application method, and via a third-party (through the sign-on [SSO] method). Below we'll walk you through them, but first, please know that they can all be enabled concurrently, something we highly recommend because it boosts user adoption (drop us a line if you wish to enable multiple sign-in/sign-up methods).

By the way, sessions expire after 12 hours by default, so you'll need to log in again whenever that happens.

Sign-up forms are a staple of the World Wide Web, so this is the traditional process of creating an account! 😉

1) Go to the login page and click Create an account

2) Insert your details: First name, Last name, E-mail address and Password (which must be eight characters long and contain at least one letter, one symbol and one digit) and tap Sign up

3) Check I accept the privacy policy and click Continue (at which point you'll be automatically logged into Full Fabric)

4) Define your marketing preferences and press Continue

Congrats! You're now free to explore Full Fabric in the capacity of a prospect! 😃 Having said that, two actions will initially be vetoed: submitting applications and accessing your account settings. That's because, for security reasons, they require that you verify your email address.

Another classic that needs no introduction!

1) Once in the login page, input the E-mail address and Password you registered with

2) Click Log in

At the moment, authenticating via a social network is only possible using one's LinkedIn credentials. All in all, it's a much faster and comfortable way to register, even because your email address is automatically verified – please see the following article for more information on authenticating via LinkedIn.

Similarly to LinkedIn, institutional sign-ups are quick and effortless, as it's a centralized approach that unites your school's website to Full Fabric, acting as one for this specific job.

Because the set-up and the extent to which Full Fabric is interlocked with a given website tend to vary on a case-by-case basis, the way this plays out isn't necessarily identical across the board. Nonetheless, here's an overview of how you can sign up to Full Fabric using the same credentials of your school account:

1) Either on the sign-up or sign-in page (works for both), click the button Institutional login

2) Log into your school account (if you haven't already) and follow the onscreen directions

At the end, you should be redirected back to Full Fabric.

1) Once on the login page, click Institutional login... and that's pretty much it! 😁

For the protection of your data, you're required to verify your email address and thereby confirm your identity before you can submit any application or access the settings of your account. You're automatically verified when signing up via LinkedIn, but manual means of registering – those being sign-up forms and registering via an application –, likewise entail manual authentication. The verification email is automatically dispatched when you sign up (although it may take a few minutes to arrive).

For as long as you use Full Fabric without verifying your email, two reminders will be on permanent display:

As you can see, both have options to resend the verification email, since the token is only valid for 24 hours. The reminders immediately disappear upon the account being verified.

Staff members have the ability to create profiles by doing imports (for instance, when importing leads) or by using the Create a profile tool. The latter is available by clicking the plus icon on the upper right-hand corner of the platform and following the onscreen instructions:

Applicants can also create profiles as a side effect of submitting a form (such as a brochure request) or an event registration. 🎪

In any case, those are not to be confused with actually joining Full Fabric, as no login credentials are defined in the course of the aforementioned processes. Consequently, an account must be created as if no profile existed, which means going to the sign-up page and registering via LinkedIn, through a sign-up form or through the application via authentication method. So long as the email addresses are a match, the system will recognize them and link the user to their existing profile instead of creating a new one. If you're still confused about the difference between a profile and an active user, read this article.

Meanwhile, if a different email address is used, this will lead to a duplicate account, which is a major no-no! ☠️ If you detect duplicate profiles (or just want to know more about them), please refer to this article.