Full Fabric | Customer Success

Use this guide to find information and frequently asked questions about Full Fabric Client Success Service Plans.

Client Success Service Plans

Akbur Ghafoor

Cláudia Duarte

Joana Ferreira

Getting started with Full Fabric

Learn why Single Sign-on might be the most convenient way for your users to log in, plus a surefire strategy to improve your adoption rates

Single Sign-on (SSO)

Learn how to create new user accounts and log in

Applicant access

Set up two-factor authentication to offer a stronger access to your account.

Strengthen your account with two-factor authentication

For students and staff, accessing Full Fabric is smooth and seamless 

Accessing the portal

A variety of suggestions to efficiently tackle common staff tasks

Quick tips to boost your productivity using Full Fabric

How to boost your productivity using Full Fabric, how to work from home more efficiently and how to mitigate the impact of Covid-19 in your international admissions

Best practices

Our best tips and suggestions to work from home

FULL FABRIC's Covid-19 Experience

Tips to improve your international admissions effort in the face of COVID-19

How can universities mitigate the impact of COVID-19 to obtain international diversity in admissions?

Covid-19

How to get around the portal with the top and side bars

Navigating FULL FABRIC

Description of the different terminology used in FULL FABRIC

General glossary

Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge

Supported browsers

Minimum screen width: 900px (desktop), 320px (mobile) for optimal use.

Supported Screen Sizes

Jim Evans

Ivan Silva

Get comfortable navigating and using the key features of our platform

Familiarising yourself with the portal

A troubleshooting guide to identify browser issues and optimize your browser for the best experience

Distinguishing browser issues from software bugs

Learn how to report a bug and stay informed

How do I report a bug?

How we prioritise feature requests at Full Fabric

Learn how to request a feature and stay informed

How can I request a new feature?

Pedro Silva

For technical issues or questions about using the portal and its feature, our support team is here to help!