Applicant access

Learn how to create new user accounts and log in

ClΓ‘udia Duarte avatar
Written by ClΓ‘udia Duarte
Updated over a week ago

Are you new to Full Fabric? It’s a brand new world and you might be feeling a little disorientated. Haven’t we all been there! But to combine two adages: start from the beginning, and start slow! When it comes to matters of access, this article has got you covered! 😌

❗️ NOTE: Since the admissions lifecycle encompasses people in a variety of roles – prospects, applicants, students, and alumni –, there's no one name for their particular type of account. Here and elsewhere, you may find "prospect account", "candidate account", "applicant account" and "non-staff account" used interchangeably.

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How to sign up/in as an applicant, student or alumnus (and why)

If you're a staff user assisting people with using Full Fabric, it's essential that you're well acquainted with the sign-up and sign-in processes. Why? Because login issues are among the most common questions of concern to applicants and the likes – and yet fairly easy to resolve once you get the hang of them –, and also because, if you’re a power user, there's much to benefit from having a test user to view the portal from the perspective of a candidate, student or alumnus. πŸ‘¨β€πŸŽ“
There are currently three ways to sign up or sign in: through a manual form, through the authentication via application method, and via a third-party (through the sign-on [SSO] method). Below we'll walk you through them, but first, please know that they can all be enabled concurrently, something we highly recommend because it boosts user adoption (drop us a line if you wish to enable multiple sign-in/sign-up methods).

By the way, sessions expire after 12 hours by default, so you'll need to log in again whenever that happens.


β€” How to sign up through a manual sign-up form

Sign-up forms are a staple of the World Wide Web, so this is the traditional process of creating an account! πŸ˜‰

1) Go to the login page and click Create an account

2) Insert your details: First name, Last name, E-mail address and Password (which must be eight characters long and contain at least one letter, one symbol and one digit) and tap Sign up

3) Check I accept the privacy policy and click Continue (at which point you'll be automatically logged into Full Fabric)

4) Define your marketing preferences and press Continue

Congrats! You're now free to explore Full Fabric in the capacity of a prospect! πŸ˜ƒ Having said that, two actions will initially be vetoed: submitting applications and accessing your account settings. That's because, for security reasons, they require that you verify your email address. More information here.

β€” Signing in through a manual sign-in form

Another classic that needs no introduction!

1) Once in the login page, input the E-mail address and Password you registered with

2) Click Log in

Off you go! πŸ˜„


β€” Signing up through the authentication via application method

The purpose of the authentication via application method is to give users immediate access to a given application without having to set a password. The process was explicitly designed to remove any impediments between a would-be applicant and the object of their interest, thus stimulating the growth of started applications. πŸš€ This feature is not enabled by default, so please contact us if you'd like to have it.

Upon the feature being enabled, a new field is added to the Details tab of every application template: Application form link:

As the name suggests, it contains a direct URL to the respective template, which is the key to granting applicants unobstructed access to it. Accordingly, you may share the URL wherever you want in order to promote it: your school's official website, a one-to-one email, a portal page, and so on. πŸ“£

To sign-up via the authentication via application method, do as follows:

1) Hit the application URL

2) Enter your Email address and press Continue to application

3) Add your First name and Last name, check I accept the privacy policy and tap Continue to application again

4) Lastly, cycle through the steps of the application tutorial by tapping NEXT

Once you're done, you'll be able to start filling the application! πŸ˜ƒ However, you won't be able to submit it (nor access your account settings, for that matter). As the first step in the application tutorial mentioned (as well as the warning at the top of the page), you need to verify your email for that. More information here.

β€” Signing in through the authentication via application method

Since no password is defined when authenticating via an application, there are two alternative ways to log in:

  • One is through the verification link that's sent to your email during registration, which has the added advantage of simultaneously verifying your email, but the disadvantage of only being valid for 24 hours:

  • The other is by reusing the application form link and reentering the Email address you originally registered with:

The system will promptly recognize it and dispatch an authentication link:

Simply click it to log in:


β€” Signing up via LinkedIn

At the moment, authenticating via a social network is only possible using one's LinkedIn credentials. All in all, it's a much faster and comfortable way to register, even because your email address is automatically verified – please see the following article for more information on authenticating via LinkedIn.

β€” Signing up via your school's official website

Similarly to LinkedIn, institutional sign-ups are quick and effortless, as it's a centralized approach that unites your school's website to Full Fabric, acting as one for this specific job.

Because the set-up and the extent to which Full Fabric is interlocked with a given website tend to vary on a case-by-case basis, the way this plays out isn't necessarily identical across the board. Nonetheless, here's an overview of how you can sign up to Full Fabric using the same credentials of your school account:

1) Either on the sign-up or sign-in page (works for both), click the button Institutional login

2) Log into your school account (if you haven't already) and follow the onscreen directions

At the end, you should be redirected back to Full Fabric.

β€” Signing in via your school's official website

1) Once on the login page, click Institutional login
…and that's pretty much it! 😁

How to verify your email address

For the protection of your data, you're required to verify your email address and thereby confirm your identity before you can submit any application or access the settings of your account. πŸ”’ You're automatically verified when signing up via LinkedIn, but manual means of registering – those being sign-up forms and registering via an application –, likewise entail manual authentication. The verification email is automatically dispatched when you sign up (although it may take a few minutes to arrive).

For as long as you use Full Fabric without verifying your email, two reminders will be on permanent display:

  • One at the bottom left-hand corner of the Student Hub, which expands to provide more information when you click on it:

  • And one at the top of the application templates:

As you can see, both have options to resend the verification email, since the token is only valid for 24 hours. The reminders immediately disappear upon the account being verified.

Two-factor authentication

With digital fraud on the rise, cybersecurity is increasingly crucial to safeguard user data and maintain trust. As a result, your school can enable two-factor authentication – get in touch with us if you're interested.

Two-factor authentication (2FA) is a two-step process that requires two proofs of identity – your password and a verification code sent by SMS –, before access to the portal is granted, adding an extra layer of security. Everyone can use it, from prospects to staff users, but it's never mandatory. In other words, upon 2FA being enabled for the school, it's up to users to enable it for themselves as an individual choice.

Note: Two-factor authentication is not compatible with signing in via LinkedIn or through the authentication via application methods.

How to activate 2FA for your account

1) Click your name and then Settings (or Profile Settings, as appears to staff) in the bottom left-hand corner

2) Jump to the tab Authentication

3) Click Enable on the two-factor authentication section and add your contact (with the country code included)

4) Click Send Token, which will trigger a verification token to enable your 2FA successfully

5) You will receive an SMS with your token. Add the token and click Verify.

Your 2FA is now successfully enabled.

Then, the next time you log in:

1) Insert your details and press Log in as usual

2) Check your smartphone for a text with the verification code

3) Input the verification code under Two Factor Authentication Token and click Log in securely

Ta-daaaah! πŸ™Œ

How else can an applicant profile be created?

Staff members have the ability to create profiles by doing imports (for instance, when importing leads) or by using the Create a profile tool. The latter is available by clicking the plus icon on the upper right-hand corner of the platform and following the onscreen instructions:

Applicants can also create profiles as a side effect of submitting a form (such as a brochure request) or an event registration. πŸŽͺ

In any case, those are not to be confused with actually joining Full Fabric, as no login credentials are defined in the course of the aforementioned processes. Consequently, an account must be created as if no profile existed, which means going to the sign-up page and registering via LinkedIn, through a sign-up form or through the application via authentication method. So long as the email addresses are a match, the system will recognize them and link the user to their existing profile instead of creating a new one. If you're still confused about the difference between a profile and an active user, read this article.

Meanwhile, if a different email address is used, this will lead to a duplicate account, which is a major no-no! ☠️ If you detect duplicate profiles (or just want to know more about them), please refer to this article.


You have reached the end of this article. Thanks for reading! πŸ€“ If you have any questions or comments on the topic at hand, or if you enjoy reads like this and have article requests, let us know. Also, please leave a rating below. Your feedback is highly appreciated! πŸ’–

PUBLISHED: January 7, 2019
​LAST UPDATED: September 30, 2021 at 11:25 a.m.

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