You avoid manual imports and gain unified reporting across all your postgraduate recruitment channels.
How it works
The integration uses Full Fabric Forms endpoints.
Masterstudies is configured to send each enquiry or application to a Full Fabric form endpoint as an HTTP POST request. The form in Full Fabric defines which fields are stored, how records are matched/updated and which programmes or intakes are linked.
Key benefits:
Real-time ingestion of Masterstudies enquiries into Full Fabric
Consistent data structure and validation via Full Fabric Forms
Unified multi‑channel reporting and segmentation
Automated communication and follow‑up
Prerequisites
You’ll need:
Full Fabric admin access to configure forms and endpoints
Masterstudies account access with permission to manage integrations
Agreement with your Masterstudies representative on:
Payload format (field names and structure)
Delivery method and authentication
A mapping between Masterstudies fields (programme slug, study level, intake, source, etc.) and Full Fabric form fields
Getting your Full Fabric form endpoint
Open Apps > Forms in Full Fabric.
Create a dedicated form (e.g. “Masterstudies Enquiry”) or choose an existing one.
Ensure all relevant fields are present (name, email, phone, programme, level, intake, consent, source, etc.).
Publish the form.
Open the form’s Endpoint settings.
Copy the endpoint URL that Masterstudies will call.
Configuring Masterstudies
Share the endpoint URL
Provide the Full Fabric form endpoint URL to your Masterstudies contact or configure it in their portal.
Align payload and field names
Request a sample payload.
Adjust your Full Fabric form field names or mapping layer to match the keys Masterstudies will send (or vice versa).
Programme and intake identification
Ensure Masterstudies sends stable programme identifiers (e.g. slugs or IDs).
Map each identifier to the correct Full Fabric programme and intake.
Decide how to handle generic enquiries (no programme specified).
Consent, country and source
Confirm that Masterstudies includes any required consent indicators and applicant country.
Provide a field in the Full Fabric form to store Masterstudies as the source or campaign.
Security
If you use a token or signature mechanism, configure Masterstudies to include it and configure the corresponding validation.
Testing the integration
Ask Masterstudies to send several test enquiries with clearly labelled test details.
In Full Fabric, check the relevant form’s Submissions list.
Verify that submissions show the expected data.
In People, confirm that:
New records are created or existing ones updated
Programme and intake associations are correct
Source and consent fields contain the correct values
Verify that any automations (emails, scoring, workflows) trigger for these test enquiries.
If nothing appears:
Confirm the endpoint URL being used.
Verify the Full Fabric form is published.
Ask Masterstudies if their logs show delivery errors.
After go‑live
Once live traffic begins:
Monitor daily submission volume and data quality.
Track Masterstudies performance (volume, conversion, yield) in your Full Fabric dashboards.
Refine your nurture flows using Masterstudies‑specific segments if needed.
Keep mappings updated when:
New programmes/intakes are added on Masterstudies or in Full Fabric.
Masterstudies changes the identifiers or structure of their data.
You introduce new data points you want to capture (e.g. funding preferences).
Troubleshooting
Issue: No Masterstudies enquiries arriving
Confirm endpoint URL and that Masterstudies is actively sending.
Check for authentication or connectivity issues.
Ensure the Full Fabric form and endpoint are active.
Issue: Fields missing or misaligned
Compare a real payload against your form configuration.
Correct any mismatch in field names or data types.
Re‑test with a new sample.
Issue: Duplicate people
Confirm email or another stable identifier is always included.
Configure your form to update existing records when the identifier matches.
Review partial‑match rules, if you use them.
Issue: Wrong programme/intake mapping
Check that the identifiers Masterstudies sends match those you expect.
Correct the mapping of those identifiers to your internal programmes and intakes.
Verify with new test enquiries.
Getting support
For faster diagnosis, provide:
Sample applicant email and submission time
Name of the Full Fabric form used
The endpoint URL and any custom mapping notes
A sample payload or error message if available