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FAQs about Forms

Find quick answers to the most common queries about Forms

Pedro Silva avatar
Written by Pedro Silva
Updated over 2 weeks ago

1. Are views from externally embedded forms tracked in the Stats section of the form in Full Fabric?

No, only views from the landing page and portal widget are counted in the form’s Stats section

2. Will a Form workflow be triggered every time if a profile submits the form multiple times?

Yes, the Form workflow will be triggered every time a profile submits the form. Each submission makes the profile enter the workflow again.

3. Can I use specific Form answers to filter profiles in a Segment?

No, the individual Form schema fields cannot be used as rules in Segments. You can only use the rules 'has submitted' or 'has not submitted'.

4. If I delete a form from the list, will its submissions also be deleted?

Yes, deleting a form will also permanently delete all of its submissions.

5. I need to enable a Form integration. Where can I find the form’s token?

The token can be found in the Integrations tab of the form. Each form has its own unique token, so to set up the integration correctly, make sure the API POST Requests include the correct token for that specific form.

6. Why am I getting a 'is invalid' error in a Form's integration?

That is caused by field validations. After receiving a form, Full Fabric checks if the data matches the expected values. If one or more fields don’t match, the submission is be rejected. Field types, field names, dropdown options, etc., must match exactly — letter for letter — between your provider and Full Fabric.

7. Do Full Fabric forms support RECAPTCHA?

No. At the moment, forms in Full Fabric do not include RECAPTCHA.

8. Does the 'Unique View' stat count multiple clicks from the same profile?

No. Only the first time someone views the form is counted. Repeated clicks by the same profile aren’t included.

9. Do the first name / last name / email fields always need to be visible and required on a form for it to be submitted?

Yes. These three fields must always be visible and required on any Full Fabric form schema (including events, applications, etc.), as they are used to identify the profile. If any of these fields aren't filled out, the form cannot be submitted.

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