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Global statistics reports
Global statistics reports
Joana Ferreira avatar
Written by Joana Ferreira
Updated over a year ago

Did you know that Full Fabric offers statistical reports of your product performance that you can export at any moment and time?

These reports provide you useful insights into the performance of the different programmes and products your institution offers and can be used to complement the standard Performance Reports.

The global statistics reports can be accessed in two main areas of the system.

  1. Global statistics of a class

  2. Global statistics of your product portfolio

Global Statistics of a Class

The global statistics report of a class provides you with weekly insights into how a given class is performing. To access the Class Global Statistics follow the below steps:

Programmes > Select the relevant Programme and Class. On the class overview, click on the 3-dotted icon and choose Export stats.

Your downloaded report will display the weekly performance of your class. You can see the number of profiles for each lifecycle state and understand if profiles are moving forward in the Admissions funnel.

Global Statistics of Your Product Portfolio

You can also export more aggregated reports that allow you to get insights into your entire product portfolio.

The Global statistics reports can be accessed by following the below steps:

Programmes > Select, at the bottom of the list All Profiles. On the page overview, click on the 3-dotted icon and choose one of the reports you would like to extract.

On the All Profiles pages, you can find multiple reports that can be exported at any moment to offer you a glimpse of your current portfolio performance.

Name of Report

Description

Export Profiles

Provides an export of the current list of Profiles with any filters applied and includes all the selected columns of data

Export Profile Journeys

Provides an export of the current list of profiles with any filters applied and includes all the selected columns of data.

Profiles with multiple journeys (associated with more than one product) will be displayed in separate rows.

Global Statistics

Provides a snapshot of the current performance of each product for all stages of the customer lifecycle.

Global Revenue Statistics

Provides a snapshot of the current revenue of each product for all stages in the lifecycle.
Contains a simplified calculation of revenue by multiplying the product price by the current number of profiles in each lifecycle state.

Global Monthly Statistics

Provides a month-on-month snapshot of the net change in journeys for each product for each month.
Contains the difference between the number of journeys in the selected lifecycle states at the end of the month and the end of the previous month for each product.

Global Monthly Revenue Statistics

Provides a month-on-month snapshot of the net change in revenue for each product for each month.
Contains the difference between the number of journeys in the selected lifecycle states at the end of the month and the end of the previous month for each product.

Global Monthly Performance

Provides a monthly snapshot of the number of successful journeys made in each month and the number of successful journeys which became unsuccessful in each month for each product. The unsuccessful journeys are attributed to the month that the successful journey became unsuccessful.
There are 2 columns for each month:
- The first column contains a count of the number of journeys that entered the selected lifecycle states each month.
- The second column contains a count of the number of journeys that exited one of the selected lifecycle states each month.

Adjusted Global Monthly Performance

Provides a monthly snapshot of the number of initially successful journeys made in each month and which of those journeys are currently successful and unsuccessful for each product. The unsuccessful journeys are attributed to the month that the journey was initially successful.
There are 3 columns for each month.
- The first column contains a count of the total number of journeys that entered the selected lifecycle states each month.
- The second column contains a count of the number of those journeys in the first column which have now exited the selected lifecycle states.
- The third column contains the net successful journeys - the difference between the first column and the second column.

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PUBLISHED: November 20, 2023
​LAST UPDATED: November 20, 2023 at 6:12 p.m.

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