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FAQs about Events
FAQs about Events

Find quick answers to the most common queries about Events

Pedro Silva avatar
Written by Pedro Silva
Updated yesterday

1. If an event has registrations closed, can users still register?

No, users cannot register themselves to events whose registrations are closed. The staff can still register them manually, in the event stats area.

2. If a user registers for an event but is later marked as unregistered by the staff in the Stats section, will they still receive the scheduled reminders?

No, registrants manually unregistered by the staff will not receive event reminders.

3. Per default, the registrants attendance is marked as ?/unknown ?

Yes, per default all registrants have their attendance marked as ?/unknown until the staff updates it with YES or NO.

4. Can I create Automations with the trigger 'attendance unknown'?

No, the ‘attendance unknown’ trigger isn't available for event automations. You can only use the triggers ‘attendance marked as YES’ / ‘attendance marked as NO’.

5. Can I scan QR Codes using an external USB camera connected to my PC?

Yes, but first that camera must be set as default in the browser's settings.

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