Set up a custom email sender

How to customise your sender address to match your school's custom domain and stop your emails from being labeled as SPAM

Cláudia Duarte avatar
Written by Cláudia Duarte
Updated over a week ago

By default, the sender of emails sent from FULL FABRIC is notifier@fullfabric.com. But did you know that you can change it to an address that you own and manage – more importantly, an address that matches your school's custom domain? 💌 That will ensure that you adhere to email protocols and that messages sent from FULL FABRIC aren't marked as SPAM! 🙏

Using the Sender Policy Framework (SPF)

For security, you must use the SPF protocol for your email domain, which is a simple email authentication method designed to detect email spoofing, i.e., prevent spammers from sending messages on behalf of your domain. It allows mail exchangers to check that incoming mail from a domain comes from a host authorised by that domain's administrators (or simply put, legitimate senders).

Setting up the Sender Policy Framework using IPv4

You can choose to give permission to a specific IP address to send mail for your domain. This is accomplished using the ip4 mechanism. Only mail coming from that particular IP address will be considered a permitted sender for that domain. An example of such an include looks like this:

v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com ip4:50.31.36.184 ~all

FULL FABRIC's IP address is 50.31.36.184.

Setting up the Sender Policy Framework using hostname lookup

If you have an SPF record set for your root domain (i.e., yourdomain.com), you must add:

include:sendgrid.net

before the all mechanism of this record. If you do not have an SPF record for your domain, you must create a TXT record with the value:

v=spf1 include:sendgrid.net ~all

Do not create more than one SPF1 record for a given domain. If you need more than one SPF record, you will want to merge the additional SPF records into a single SPF record.

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🎊 Ta-daah, you've reached the end of this article! 🎉 Congratulations, you're one step closer to mastering FULL FABRIC! ⚡️⚡️

If you have any questions or comments on the topic at hand, or if you enjoy reads like this and have article requests, feel free to start a chat or email us at support@fullfabric.com. Also, please leave a rating down below. Your feedback is highly appreciated! 💖

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PUBLISHED: September 2, 2019
LAST UPDATED: September 2, 2019 at 4:17 p.m.

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